Who will take care of your customers? You or Your Competitors?
WorkshopR-ACT (Radius Academy for Corporate Training), Lahore
| Program Information:
| Start Date: | Feb 20, 2010 |
| Last Date of Registration: | Feb 18, 2010 |
| Normal Track Duration: | 1/2-Days |
| Fast Track Duration: | N/A |
| Venue: | Pearl Continental, Lahore. Board Room F |
| Normal Track Timing: |
Saturday
02:00 PM - 05:00 PM
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2,000 PKR
Program Fee:
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Program Detail:
Course Outline:
- Doing business in 21st century·
- Shifting & Ever changing Customer Expectations·
- Proactive Customer Service·
- Teamwork Approach to Problem Solving
- Converting Customer Base into a Raving Fan Club
Objective
Your company’s promotional campaigns work like a charm and the flow of customers have been phenomenal. So why are company’s profits lagging? You will learn how to retain existing customers and keep bringing the best of them back again and again. You will also learn how to work as a team within your organization to proactively solve customer service related issues and win over your customers by continually exceeding their expectations.
"If we dont take care of our customers, someone else will."
Who Should Attend:
- Entrepreneurs, Owners
- Business Executives, Corporate Executives
- VP's of Marketing & Sales
- Corporate Sales Managers
- Customer Retention & Loyalty Managers
- Project Teams, Team Leaders
- Customer Service Representatives
- Tele Sales Representatives
- Managers, Snr Managers
Download
Please Note:
The training schedule is tentative, and can be changed without any prior notice.Partner also reserves the right to change the training cost of the programs.
